We have just moved into our beautiful new home having handover earlier in March, with this the second home we have built. Overall we are very happy with the quality of build and the finish for most things is excellent.
Like any build process we had a few hiccups along the way, but for the most part the team at Newchoice did everything they could to ensure no delays were occurring. The two biggest disappointments are the rear sliding door and the finish on the concrete driveway. The rear sliding door was a long drawn out issue with the bottom row of bricks having to be removed due to the door frame not being set square by the brick layer and the slab having a hump right in the middle of the opening compounding the problem. After some weeks the doorframe was finally fixed ‘square’ but the gap not being even at the top and bottom of the double sliding doors still would indicate it is still not 100%. However, the doors open and close without an issue and having spoken to the Dowell technician onsite myself, the bottom adjustments on the door got the gap a bit better but not 100%. The issue with our concrete driveway is the finish. The construction of it is fine, but the surface finish is not to the standard we would expect and certainly not to the same standard as my previous home, particularly along the cut off drains, the edges, around the down-pipe grates and where it meets the face brickwork.
Overall, we would recommend Newchoice as they represent excellent value for money and their finishes are in line with their competitors. Everyone we dealt with along the way were excellent in the service they provided, from the salesperson, to contracts, to prestart to client liaison, and each stage of the build process was well communicated and quite seamless. We would happily build with them again, but hopefully this being our family home, we will be enjoying living in it for the next 30+ years.
Thanks everyone at Newchoice for building our lovely home!